Hey, beauty! We’ve rounded up answers to all your most common questions right here. Browse our FAQ page to get the details you need about Bare Hair Co. products and orders. Can’t find what you’re looking for? No worries — reach out to us, and we’ll be happy to help!
Yes! We create custom wigs tailored to your style and preference. Custom wigs start at $250. For more details or to place a custom order, please email us at shop@barehairco.com. Our team will guide you through the process and help bring your perfect wig to life!
All orders are delivered on business days, Monday through Friday. Our standard processing time is 1–3 business days, depending on order volume. Standard shipping within the continental U.S. takes an additional 3–7 business days.
Overnight Shipping: Orders placed by 9:00 AM EST are processed the same day. Orders placed after this time will ship the next business day. Processing time does not include weekends or holidays.
You’ll receive an order confirmation email when your order is received, and a shipping confirmation email with a tracking number when it ships. Estimated delivery is calculated from the ship date, not the order date.
Once your order leaves our warehouse, Bare Hair Co. is not responsible for lost, stolen, or damaged packages. We strongly recommend purchasing shipping protection at checkout.
You can also contact the carrier directly:
Make sure your shipping address is correct, including street, apartment/suite, city, state, and zip code. Bare Hair Co. is not responsible for packages sent to incorrect addresses.
Orders cannot be canceled or refunded once submitted, so please review your order carefully.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Affirm.
Store Credit:
Exchanges:
Our team is available Monday–Friday, 10 AM–5 PM EST. Contact us here.
By placing an order, customers agree:
